hetzner账号通过认证之后，不买机器会被禁用吗？

hoodhmy

我的hetzner账号去年通过认证的，买了一台独服用了三个月之后就取消了
今天登陆账号，提示Account is disabled.
什么情况，账号被禁用了？
我用自己的信息通过认证的。。。

㋀㏡

你看看邮箱  账单付完了吗

营养快线

营养快线 发表于 2019-2-20 16:40

你看看邮箱  账单付完了吗
去年没续费的机器，还真有发邮件给我，里面有一个pdf，当时没有仔细看
We are writing to notify you that we have cancelled your account and that all our contractual

obligations to you have been voided due to your failure to pay your open invoice(s).

Please pay your remaining balance within the next 3 workdays via a direct bank transfer.

You will nd our banking information below.

If you do not make this payment, we will, as announced, transfer the claim to your debt

to a debt collection agency of our choice. You will then receive correspondance directly from

this collection agency.

Your account will not become re-activated after you make this payment
现在要怎么办啊？

hoodhmy

你账号估计有账单没付款吧

920c

是的，楼上已经提醒了，现在是要联系客服把款补上吗？

hoodhmy

920c 发表于 2019-2-20 16:51

你账号估计有账单没付款吧
是的...现在是要联系客服把款补上吗？

hoodhmy

hoodhmy 发表于 2019-2-20 16:57

是的...现在是要联系客服把款补上吗？
开TK就可以了

920c

920c 发表于 2019-2-20 16:59

开TK就可以了
好的，已经发邮件了

hoodhmy

hoodhmy 发表于 2019-2-20 16:57

是的...现在是要联系客服把款补上吗？[ol]

Your account will not become re-activated after you make this payment[/ol]复制代码

这个意思是说付了款也不会给你开账号？


hoodhmy 发表于 2019-2-20 17:02

好的，已经发邮件了
不用浪费时间，自己谷歌翻译一下邮件内容