Unfortunately, your Namecheap account was flagged by our fraud screening system as requiring verification and was locked.
Please provide us with the following details to get your account verified:
- a color photo quality copy of the credit card used for the payment (front and back, eight middle digits must be blacked out as well as cardholder security code on the back);
- a valid phone number and the best time to call you (within normal business hours, US Pacific time).
If we do not hear back from you within 24 hours we will be forced to cancel your orders.
We apologize for any inconveniences that may result from this process. This extra verification is done for your security and to ensure that orders are legitimate. This industry, unfortunately, has a high rate of fraudulent orders, and this sort of verification helps us drastically reduce fraud and ensure our customers remain secure. Such documents are used for verification only and are not provided to third parties in any way. Account verification is a one time procedure, after your account is verified you will never face this issue again.
Since we did not receive any response from you to our verification email within the required time, we were forced to cancel your orders.
If you believe that this is a misunderstanding you may still get your account verified by providing us with the details requested in our verification email.
发表于 2015-11-18 12:06:34
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