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Dear Customer,
I guess that I find the issue.
You are now contacting European Kimsufi support, but your account was created under Canadian Kimsufi, so you have another account.
On that Canadian Kimsufi account there is no VAT already.
So you can simply buy any service without VAT. No need to do anything from our side right now.
If there is anything else please do not hesitate to contact us.
Kind Regards,
Jan C.
Kimsufi Customer Support |
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