enoctus工单回复

sharphe

Hi,

Sorry for the inconvenience. We are processing orders as fast as we can but we are awaiting datacentre staff to set up new racks and our IP supplier to provide more IP addresses. I appreciate your patience in this matter.

Please note: There is currently a 48-hour delay on all services within the Hong Kong Datacentre. Due to an increase in support tickets, there is a greater response time per ticket. Please only reply to a support ticket or open one if you need too. By opening excess support tickets and making replies that aren't needed, you delay the overall operation

Regards,
Arun P.

+44 203 886 0833
www.enoctus.co.uk

leaveoff

你好,



很抱歉给您带来不便。我们正在处理订单，我们只能等待数据中心工作人员建立新的货架和IP供应商提供更多的IP地址一样快。我感谢你在这件事上的耐心。



请注意：目前在香港的数据中心内的所有服务48小时的延迟。由于支持票的增加，每张票的响应时间更大。请只回复支持票或打开一个如果你也需要。通过打开多余的支持票和做出不需要的回复，你就延迟了整个操作。



当做,

阿伦P.



44 203 886 0833

www.enoctus.co.uk

1985221

我都7天没开了还48小时延迟呢

caaol

现在都是这样回复…

isupreme

说白了是没IP

Tinhann

没资源了

ry-ss

真怕你们这些MJJ去争议退款把这家搞垮了   

左手写爱

那就是说又要往后拖两天了？

Shrungior

8号中午的车还没来……

ghyghoo8dvbhack

72小时10%的退款到余额，算好还是差？
他们客服说不清
ghyghoo8 发表于 2018-1-15 18:37

72小时10%的退款到余额，算好还是差？
他们客服说不清
之前的公告说的是：所有的都退款10%，服务时间从机器激活算起。